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Hi gdg team, I detected a defect whereby my number of permitted number activations was not picking up the order quantity. For example: I have a workbook with maximum activations per order of 1 I order 3 copies in a single order Expected result = I can activate the workbook on 3 different PCs...

@Thurman71 I actually resolved the issue just yesterday. The issue was with the sequence of the } brackets. In short, it needed three } after the first product (with a comma after the third }), then five } after the second product. See pic. Originally, I had it as four then four - which only...

Hi @gdgsupport In the end-to-end json as per my screenshot (rows 1 to 28), there are the same number of { and }. 8 of each, not including in the private key. In reference to your last comment, there is a { before “products”. Is there a reason why this { should be ignored? Other json AI checks...

Hi, I’m using this json code to allow for multiple workbooks: Code used is valid as per: https://jsonlint.com/ Product 129 activates fine, but activating product 132 generates this error message: I can see that this user had the same problem back in 2022… and was able to fix it. But I...

Hi, still looking for help on this, please. Thanks

OK, I have an update… but have potentially found a defect too. After a lot of testing, I got deactivation, then reactivation, to work - but there is a catch. And it depends on how many activations you have allowed for your workbook. It’s a bit complex. When you activate a workbook, it appears...

Hi, (Looking for help please!) I am using online deactivation for an .exe workbook. The workbook allows one activation only. I am not using manual deactivation. I activated the workbook on one PC, then deactivated it. The value in WooCommerce order for xlspadlock_activations_XX went empty (as...

Thanks for that tip. I gave it a test and it worked. As per your point, running the VBA script you provided gave me the complete file path (as opposed to just the file name). Do you know what change to the script would give just the file name only?

I can put the file name elsewhere in the workbook, but for my specific purpose its quite clunky. If an .xlsc file gets saved a with certain name, then gets renamed at a later point, I need to manually update that name somewhere in the workbook. Otherwise, I have no visibility of what the...

Hi all, Using %SAVEFILENAME% in the Application Title field does not seem to work anymore. To explain with an example… I created a project called TEST.exe. Whenever I load it and save a .xlsc file (and I give that .xlsc file a unique name, e.g. MYDUMMYFILE), that unique file name never appears...