B BPO_Plus New member Feb 10, 2022 #1 What is the service level agreement (turn around time) when submitting a ticket to GDG Software?
gdgsupport Support Staff member Feb 10, 2022 #2 It depends on the nature of the request. Currently, we offer free support but it can take some time for us to process your requests, especially technical ones. We may also request paid technical support for faster answers.
It depends on the nature of the request. Currently, we offer free support but it can take some time for us to process your requests, especially technical ones. We may also request paid technical support for faster answers.