Search results

Then, it is more complicated to guess what could be wrong without further information about formulas used, Excel version, etc.

Are you using XLS Padlock's formula protection?

On computer A, customer must run the EXE with the -deact flag to remove the existing key and get a new one. See https://www.xlspadlock.com/doc/topics/deactivation.htm

Yourself, no. The customer should contact Norton 360 Antivirus' support team to get a fix.

Answered by mail.

Looks like we found the issue and we'll fix it.

Interesting. Unless you used a custom path for the installation, the path shouldn't be the same. Or maybe, since it's installed with MSI, they correctly updated the target.

Thanks for the feedback. Still exploring other possibilities...

Answered to your ticket.

Good news. Indeed, this 2024 shortcut can be removed safely once you have HTML Executable 2025 installed.

Have you selected another language in HTML Executable?

Sure, here are some features in Windows 11 Pro: 1. Check Windows Security Features On both a Windows 11 Pro and a Windows 11 Home machine: Go to Windows Security > App & Browser Control > Exploit Protection Settings. Compare all settings, especially around Data Execution Prevention, Control...

Yes, I see. If subfolders already exist when you install, they are not referenced for deletion. So you can safely remove all subfolders in C:\Program Files (x86)\GDG Software\HTML Executable 2025 when you uninstall. Then, your personal settings remain. It's explained in the readme here: Note...

You’re correct that access to registered downloads (including the latest installers, WooCommerce Kit, FastSpring Kit, priority support, etc.) requires an active maintenance plan. However, once you have downloaded and installed the Key Generator (for hardware-locked keys) and/or the Online...

Yes, Windows 11 Pro has some security software than Windows 11 Home, so there may be a conflict there. Maybe with some restrictions or security features you enabled on your two Windows 11 Pro computers?

What do you mean? You have some traces left by the uninstaller?

Yes, there is the deactivation feature of XLS Padlock. Your customer can deactivate the previous key and then activate a new one. https://www.xlspadlock.com/doc/topics/deactivation.htm

We are focused on a workaround. If you agree, we can contact you when it's ready for testing by Direct Message on this forum.

It looks like Norton 360 Antivirus tries to interfere with the internal protection of XLS Padlock. Your customer should try to temporarily disable the protection or whitelist the file. Note that the module is digitally signed so Norton is overwhelming its reaction, looks like a bug.

So, does it work for you finally? Or still getting these strange not found file issues?