Search results

Hi Support, Any incompatibility issues with the version below? User cannot open his EXE file, see photos of the errors.

I had to update my website as I was having constant problems with the old PHP and old plugins. All is working well now besides the online validation / activation. This is the error users get after inserting the license number and clicking the “Activate” button. Do you know what this error means?

Hi Support, I have a customer with the latest Excel build version 15028.20228 released on the 20/04/2022 having problems to open my workbook - customer reports he chooses one of the three options such as “Original Workbook” and nothing happens. Can you please check if in fact there is a problem...

Both customers claim the exe file was working fine but stopped working recently. They both have the same OS build number which was released on the 11th of August 2020. They try to open their xlsc file, it thinks for some seconds, and disappear. When they try to open the exe file directly, the...

I created the EXE using Excel 2007.

Hi Support, One of my customers is reporting he cannot open the EXE file, he is getting the error message below: He is using the very latest version of Excel released a couple of weeks ago: 1907 (build 11901.20218) His Windows 10 version is 1903 (OS Build 18362.295). The EXE was created using...

Hi Support, Out of curiosity, what do you use in your website? And there is a way to activate the SSL without using these plugins? Thanks,

Hi there, I am having troubles to activate SSL Certificate on my website because once it is activated the EXE online validation process doesn’t work. The error message I’m getting is: “Failed to use WordPress REST API. Check the configuration. Error: Error: []” I’m using a cPanel-COMODO SSL...

Yes, I can confirm Last Save does not work with the SaveSecureWorkbookToFile macro. In fact, I discussed the exactly same topic with you nearly a year ago and you advised here that “SaveSecureWorkbookToFile doesn’t write a reference into the history file”. Do you have any other suggestion to...

Hi Support, I was using the macro you just suggested but the problem with it is that the EXE doesn’t remember the history, so the user cannot choose “Last Save” and needs to browse to open the file, which defeats the whole purpose of having a macro for easy saving if it makes more difficult to...

Hi Support, Can you please advise on my previous post? Thanks,

Hi Support, Is it necessary to buy the Paquet Builder, or the free license will work as well? Thanks,

Hi Support, You said in one of the posts above: But the macro below always prompt the user with the “Save local workbook” dialog box. Is there a way to not prompt the user and just save the file? It is interesting that if I run this macro in a normal Excel file, it doesn’t not prompt with the...

Hi there, My EXE was created with XLS Padlock 2018.2 My user has Microsoft Office 365 ProPlus 16.0.10730.20264 and Windows 10 Enterprise When he opens the EXE, he doesn’t have the “last save” option, just “original” and “choose save”. When he saves a xlsc file, when he tries to open via...

@ adworzak Nice, I will try your macro later. @ Trekkietracker I created the macro you are trying to use. See my original post here with further explanation.

Hi Support, If you invoke ThisWorkbook.Save VBA method without UI prompt to save the XLSC file, once you open the EXE and choose “Last Save”, will that open the file saved through ThisWorkbook.Save VBA? Thanks,

For whoever is looking for a solution, once I deploy a new version of my EXE file, this is how I do it (divided in two steps): ---------- 1ST STEP: The macro below will generate a normal xls Excel file with the user data. User needs to run the macro in the EXE file where the data will be copied...

Hi Support, This is a recurring issue, many users report this problem to me. I can also imagine that I have lost many customer due to this issue. Can you please advise when this will be fixed? I understand reinstalling Office is the solution for the moment, but we need to fix this issue and...

Hi Support, One of my customers is trying to run the EXE file but every time he opens the EXE file it loads and crashes. He first gets the message “Microsoft Excel has stopped working” and then later “Microsoft is trying to recover your information” as per attached screenshots. Customer is...

Hi Support, I also would like to highlight that this problem is occurring more often recently, I had 4 users over the past month with this problem. Cheers,