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Hi GDG, I was trying to make some videos for “How To Use” the ebooks that I make, but the program seems to be invisible to the screen capture software that I am using (Camtasia Studio 8). Is there any way around this? Cheers, Charco

Help! Something has happened and I can’t run ANY of the many .exe files that I have compiled. I have tried turning off AVG but they just will not open. They just start to load and then stop and disappear! Is this a consequence of some new Windows update? Please help - all ideas gratefully...

Hi GDG, I’m having a problem embedding mp4 video. The files show up OK in the uncompiled web browser, but show the message “Error: unsupported video type or invalid file path” I’m still on my first video, which is only 2.125 Mb What could the problem be? Cheers, Graeme Hall HTMLexec 4.9.2.0

Hi GDG, I cannot compile from HTMLexe - I get the message that invalid product version number specified in output resources. I have tried all manner of version numbers, always in format X.X.X.X. but receive the same error message. HTML Executable Compilation Log Version 4.9.2.0 Publication...

Hi GDG. I am aware that the major browsers are not going to support flash player from 2020. I have some ebooks with flash content. Will this content still be playable in the ebooks after 2020? Kind regards, Graeme

Is there any plugin or gizmo that will allow me to use server side script such as php in a standalone HTMLexe compiled program?

Hi GDG, I have been using dropbox for file storage which allows clients to download the compiled and zipped ebooks. This is good insofar as it works and I use links from my website to dropbox for this purpose. However, I see that HTMLexe now has the possibility of generating .inf files that...

Hi there GDG, What I would like to do is send an email from a compiled HTMLexe program, but I don’t know if it is possible. I have a php sendmail file hosted on one of my websites and thought to call it from the compiled HTMLexe file. Will this work? or is there some kind of authentication I...

Hi Support, is there any way I can get a user to send an email from out of a compiled HTMLexe eBook? I would like to provide a facility whereby a client completes a piece of work and the results get sent automatically to an email address that he has previously input. I have this working on a...

I have a client who claims that his old system ID is being displayed on an irregular basis although he has upgraded the system. He says that system ID keeps changing when he tries to install the program. Any ideas?

Hi there. I’m a little confuddled as to how to apply the time bombed facility in my publication. I have many pages which are set to default so that they can always be viewed even before registration. However, the majority of the pages are hidden behind a registered certificate. This has worked...

As in the title. I have uploaded the latest build, which compiles as before only now the registration key generated will not unlock the compiled exe files. It returns the message “Invalid Key entered; please check your settings and retry. Please contact the author if the error persists” I AM...

Hi GDG, I just left a note on your tech support and wish to pass it on here as well. Today my AVG has started detecting your HTMLexe generated files as Generic Trojans. Maybe you could whitelist the application with AVG? I have sent them a message as well although my files are too large to...

I see that HTMLexe does not support HTML5 video embedding. GDG, how are you doing with version 4.8?

I have just installed Windows 10 and now HTMLexe will not run. It begins the loading process with the splash screen and then a message appears which says that it will have to shut down. I have tried uninstalling and reinstalling the process, but the problem persists. I have the latest heinst.exe...

I have a call to a javascript function which works fine in the uncompiled version, but is throwing an error in the compiled version. The javascript function opens a new document and populates it with HTML including some variables passed from an earlier part of the .js file. ERROR MESSAGE...

I have just done a Java update on my PC and the flash files on my publication now show up blank. What should I do?

I am getting problems from my web host about having zipped executable files for download. Does anyone have any suggestions for websites that will host 3rd party software (ebooks) or webhosts that do not object to downloadable zipped files. Cheers Charco

Is there any way that I can float the table of contents that pops up, as it squeezes the actual content in the right hand frame. I would rather that it just appeared over the content.

I have placed a link in my compilation to a payment page on my website to register the software, but the link opens in the compilation window and it is small, not full screen. What do I have to code to get the new screen to open in the default PC browser and not be miniaturised … ? Cheers Charco