Recent content by team

Hi there, I've finished deployment and testing on the staging site and am preparing to push to the live site. I've noticed the product's online validation still points to the staging domain (e.g., the Base Activation URL) Is there a straightforward way to switch these URLs at deployment...

Thank you so much. I think that is the root cause. It's now disabled! Appreciate it

Hi team, Just reopening this thread as I haven't received an update on this issue via support ticket. It seems the conflict is between the Hostinger AI Assistant plugin and the XLS Padlock. Since the website is hosted on the Hostinger platform and their AI Assistant is part of their native...

Hi, thanks for looking into this. I'm pretty sure the option is already disabled, but I followed your suggested steps and cleared activation data just in case. Unfortunately, I'm still encountering the same issue. I found it only shows the trial version message when I use online validation via...

Hi there, I've activated it and tried to reactivate it again, but it's still displaying as the trial version on the applications

Hi there, I’ve purchased XLS Padlock, but I’m still seeing a pop-up message saying that it’s a trial version. I’ve tried reinstalling the software and creating new Excel files, but the issue persists every time when I open the application. Is there a way to remove the trial version pop-up...

Got it, thank you for clarifying that!

Thanks for the reply and the kind reminder. Regarding the format, could you let me know which files I should review? Or if there is any documentation available that covers this topic?

Hi there, I'm facing a 500 Internal Server Error when testing with a random file on WooCommerce. I've followed the documentation and received a successful message when testing the installation. However, the error pops up when I test with a random product. I've checked all required details...