Recent content by englishharmony

Thanks a lot, I’ll tell the customers to look into their security settings!

Thanks for your response, but there is one thing that confuses me. All 4 customers of mine experiencing this problem (initially there was 1, and now there’s 4) are perfectly able to use the older files compiled with the older version of HTMLEXE - I’m not really sure which one it is - 4.3 or...

Thanks, I tried that, but here’s what the customer replied: “The error message is gone. But, it does not work either. The screen does not answer anything when I click the play button.” So I wonder what to do next? The weird thing is that the old .exe files work perfectly for him (compiled...

Hi Support, One of my customers reported an issue whereby the embedded Flash videos won’t play because of some error, I’m attaching the screenshot e-mailed in by my customer to this post. I’ve asked them to perform steps outlined in this forum thread...